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Privacy Policy
We, at Wlue’s, extend our heartfelt gratitude for the trust you place in us. Through this privacy policy, we explain how we obtain, use, share, and process your personal information.
Please be advised that our privacy policy can undergo updates or changes over a period of time. Therefore, you should frequently check out this section for any updates.
By continuing to use this website, you agree to the conditions of the privacy policy and the terms of use.
Data Collection
When you visit our website and use it, we collect certain personal information. We, additionally, gather some information when you register/sign-up with us. These include name, address, telephone number and location.
Making Use of Profile and Demographic Information
We utilise your personal and demographic information for the following purposes
- Deliver goods and services to you
- Address and settle conflicts and grievances
- Encourage secure services
- Recover outstanding payments.
- Assess your interest in our products/services and send relevant offers & updates to you.
- Understand customer requirements and improve our products.
Cookies
Users can make use of cookies when they sign in for the first time and leave comments. These cookies save their details like name, email address and website for any future interactions. Login cookies last for two days unless you choose the ‘Remember Me’ option. In the latter case, you stay signed in for the next two weeks.
Screen preference cookies that remember how users prefer to view content on the website usually last for a year.
When you sign out, all of your cookies get deleted.
Embedded Information from Other Websites
When you browse through our website, you might find links to external websites and content. If you navigate through their website while being logged in, they can track and gather information about your activities.
How Long Do We Keep Your Data?
We store comments and related metadata for as much time as is required. For users who are registered with us, their details are stored in their account section. They are free to edit or delete any information they want, minus the username.
Your Data Rights
If you have created an account with us, you have the right to delete it by visiting the profile section of your account. Once you delete your account, you will lose all information associated with it, including comments and order history. You can also contact us to request data export or account deletion services. In case there are pending grievances or claims, we may reject or simply hold the deletion of your account. If, after deletion, you want to access the website and sign in, you will need to create an account once again.
Choice/Opt-Out
If you have signed up on our website and have an account, you might receive promotional and marketing communications. If you do not wish to receive them, you can hit the unsubscribe button or contact us.
